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Dog Crate Help & Advice Centre

Whether you're travelling with your dog every day or planning longer journeys, a dog crate can provide a safe, secure, and comfortable space for your pet while on the road. This FAQ page answers some of the most common questions about choosing, fitting, and using a dog crate, helping you find the right solution for both your dog and your vehicle.

If you can’t find what you’re looking for, our friendly support team is only a call, email, or WhatsApp message away, just get in touch below.

Safety & Crash Testing

Is this crate actually crash tested?
What does TÜV certification mean?
What happens in a crash?
Does this guarantee my dog won’t be injured?
Is this safer than a harness or dog guard?
Is it legal to transport a dog in a crate in the boot?
Does an unrestrained dog affect my car insurance?
Can I use it for a puppy?

Fit & Installation

Will it fit my car?
Which size do I need?
What accessories are available?
What is the difference between a dog crate and a dog guard?
How is the crate secured in the car?
Can I use it with the rear seats folded down?
Does the crate come assembled?
How long does assembly take?
Is assembly difficult?
Do I need special tools?

Weight & Handling

How heavy is the crate?
Can I lift it in and out of the car?
Is it designed to stay permanently in the car?
Is the crate easy to clean?
Can it handle wet or muddy dogs?
Does it rust or corrode?

Door & Locking System

How does the door lock work?
Is the lock secure in a crash?
Can my dog open the door from inside?
Can I open the door with one hand?

Comfort & Use

Is it comfortable for my dog?
Can my dog lie down comfortably?
Will my dog feel stressed in the crate?
Can my dog be left in it for long periods?
Will my dog take to it easily?
Can more than one dog travel in the crate at the same time?

Get in Touch

Have a question or need some advice? Our customer support team is here to help.

You can also follow us on social media for tips, updates, and a bit of Travall inspiration.